Tech Support Rant

Foamy the Squirrel says it so much better than I could…behold the story of my life for the last 48 hours. The MP3 player’s program will load on the Pentium III/Windows 98 machine but will not run. The PIII will download, but not run, drivers for memory sticks and other USB devices, although it HAS a USB port. Perhaps it’s not so “U”. Somebody tell Nancy Mitford!

The Laptop running Windows XP Pro will install the program, but not get online. It will run the program, but not connect to the MP3 player. It will also Copy from CDs inserted in it, at playing speed only, making lovely little album folders with icons and everything, but when you open them, they are empty.

Steve Jobs, we need to talk. Hiring a blogger? I werk foar tek.

12 thoughts on “Tech Support Rant

  1. Poor Rain. I feel your pain. Only mine is with Time Warner who has been screwing me around on bills and service ever since October when I first set up the account at the new place. Sigh.

  2. Hey–that portrayal of the Indian tech support guru was totally inaccurate.

    These days they hire language coaches to help them talk with, among others, Texas accents. Besides, half of them learned at English universities and speak better Queen’s lingo than we do.

    Oh, and they make rather more than $20 a day–which is why so many companies make do without any sort of customer help.

  3. Pingback: Get Back: part, the second « raincoaster

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